FAQ

1. Where can one buy Couleur Caramel and Elysambre?
You will soon be able to find the list of our outlets in the ' Marks' section.
2. What is a 'natural' ingredient'?
The definition of a 'natural' ingredient is broad; oil can also be thought of as natural. To our knowledge there is no official national or European definition of the phrase. For us ' natural' means a botanical, mineral or marine ingredient obtained without transformation or with exclusively physical processes (please see specifications for Cosmebio www.cosmebio.org).
3. What is a ' natural origin' ingredient?
In our view a ' natural origin' ingredient is a botanical, mineral or marine ingredient which has been transformed through approved chemical processes (this is referred to as green chemistry) and which must take the enviromental and human health impact into consideration. More precisely, we follow the Ecocert specifictions (www.ecocert.fr) and Cosmebio (www.cosmebio.org) specifications for the selection of our ingredients.
4. What is an 'organic' ingredient'?
An organic ingredient is a botanical ingredient for which production and transformation are defined by precise regulations at the European, national and international level (CEE N° 2092/91, JAS, NOP etc.). Organic agriculture uses no synthetic products (chemical fertilisers, pesticides, antibiotics...) or GMOs (geneticaly modified organisms); it respects the environment, ecosystems (crop rotation, natural fertilisers...); it also respects the consumer by using ingredients that are more efficient and do not leave pesticide residues.
5. What is Ecocert?
Ecocert is a control and certification body; its activity is supervised by the government and by legislation (www.ecocert.fr).
6. What is Cosmebio?
Cosmebio is the French Professional Ecological and Organic Cosmetic Association; it brings together actors from across the board: raw materials and ingredients suppliers, custom manufacturers, cosmetics laboratories, distributors (www.cosmebio.org). To be a member of Cosmebio and use its logo for Ecological and Biological Cosmetics one must have been awarded the certification from an independent control body such as Ecocert, QualitĂ© France ...
7. What is an ' organic cosmetic product'?

The phrase 'organic cosmetic' implies two types of certification:

  • Ecologically certified cosmetic
  • Ecologically and biologically certified cosmetic

A certified product meets very precise criteria for its components guaranteed by labels and logos. According to the Cosmebio specifications the products must present the following features:

  ECO BIO
natural or from natural origin ingredients
for the whole part
Min. 95% Min. 95%
ingredients derived from organic agriculture
for the whole part
Min. 5% Min. 10%
ingredients issued from organic agriculture
on the total certifiable botanical
Min. 50% Min. 95%
synthetic ingredients on the total
Max. 5% Max. 5%
8. What is "INCI"?
International Nomenclature of Cosmetic Ingredients' is taken from the English language ; it is the language of international standards ( see also CTFA) used for the list of ingredients which must appear on the packaging of products in order to guarantee transparency of composition. It is often difficult to understand because of the use of latin based and scientific terms.
9. What is fair trade?
Fair trade places human beings and nature at the heart of its transactions as opposed to the simple pursuit of profits by promoting dignified working conditions and encourageing the application of fair prices in commercial exchanges. It aims to support producers and marginalised communities in less developped countries in order to contribute to the reduction of disparities.
10. What is sustainable development?
According to the conventional definition, it is a form of development which meets the demand of current requirements without jeopardizing the potential of future generations to meet their own requirements (1987 definition from the Bruntland Report fo the United Nations Commission on environment and sustainable development).